fuji 9 — Privacy Policy

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1 Introduction and Overview

fuji 9 is an online gaming and sports betting platform operating for members in Bangladesh. We believe protecting user privacy is a fundamental responsibility. This policy explains what types of information we collect, why we collect it, how we store it, and what rights you have over your information.

This Privacy Policy takes effect from the moment you create an account on the platform. If any changes are made in the future, we will publish an updated version on the website and notify you at your registered email.

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2 Types of Information Collected

fuji 9 collects two types of information to provide its services — information provided directly by the user, and information collected automatically while using the platform.

2.1 Information Provided Directly

Information you provide during account registration, verification, and use of the service includes:

• Full name and date of birth (for age verification — the 21+ requirement must be met)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Payment information — bKash, Nagad, Rocket, or bank account number
• Anything you voluntarily share when contacting support

2.2 Automatically Collected Information

The following information is automatically recorded when you access and use the platform:

• Device type, operating system, and browser version
• IP address and approximate location
• Login and logout times and session duration
• Game play history, bet amounts, and transaction records
• Browsing behaviour via cookies and similar tracking technologies

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3 Purpose of Using Information

Collected information is used only for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Awarding bonuses, cashback, and VIP rewards
• Preventing fraud, money laundering, and illegal activity
• Providing customer support — 24/7 live chat and email in Bengali and English
• Ensuring the technical development and security of the platform
• Sending relevant offers and promotional messages (with your consent)
• Meeting legal and regulatory obligations

fuji 9 never sells your personal information to third parties for advertising purposes.

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4 Information Storage and Security

Your information is stored on encrypted servers. fuji 9 uses SSL (Secure Socket Layer) encryption, which prevents third-party access while data is being transferred.

We take the following technical and organisational measures:

• Industry-standard SSL/TLS encryption
• Firewalls and intrusion detection systems to prevent unauthorised access
• Regular security audits and vulnerability testing
• Restricted staff access — only authorised personnel can access sensitive information
• Transaction data stored in a separate, secured database

However, no digital system is entirely risk-free. We ask that you use a strong password and never share your login details with anyone.

4.1 Data Retention Period

Your information will be retained for as long as your account is active. Even after an account is closed, certain information (particularly financial transaction records) may be retained for a specified period due to legal and regulatory requirements.

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5 Sharing Information with Third Parties

fuji 9 may share your information with third parties in certain specific situations:

5.1 Payment Processors

The information needed to process transactions through mobile banking services such as bKash, Nagad, and Rocket, and through bank transfers, is shared with the relevant payment gateway. This information is used solely for transaction verification.

5.2 Game Providers

Technically necessary information is transmitted when playing games on the platforms of our game software partners, including Evolution, Pragmatic Play Live, Ezugi, PG Soft, JILI, and Spribe. This information is used to manage game sessions.

5.3 Legal Obligations

We may be required to provide information to the relevant authorities under a court order, a lawful request from an investigating agency, or the provisions of anti-money laundering laws.

5.4 Corporate Changes

In the event of a business merger or acquisition, user information may be transferred to the new management — however, this Privacy Policy will remain in force and you will be notified in advance.

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6 Cookies and Tracking Technologies

The fuji 9 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — the platform cannot function properly without them.
• Performance Cookies: Used to understand which pages are visited most — helps improve the service.
• Preference Cookies: Used to remember language, layout, and other preferences.
• Analytics Cookies: Used to analyse user behaviour and improve the service.

You can disable cookies through your browser settings, although this may limit the functionality of some features.

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7 Your Rights

As a fuji 9 member, you have the following rights over your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: Under certain conditions, you can request that your information be deleted (some information may need to be retained due to legal obligations).
• Right to Restrict Processing: You can request that the use of your information for specific purposes be stopped.
• Right to Data Portability: You can request a structured copy of your information.
• Right to Object: You can object to your information being used for marketing or profiling purposes.

To exercise any of these rights, contact our support team. We generally respond within a reasonable time after receiving a request.

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8 Protection of Minors

fuji 9 strictly enforces a 21+ age limit. Anyone under 21 years of age may not register or participate on this platform. Age is verified at the time of registration, and additional identity documents may be requested in cases of doubt.

If it becomes known that a minor's information has been stored in an account, that account will be closed immediately and the relevant information will be deleted. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.

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9 International Data Transfers

fuji 9's servers and technical infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. However, wherever data is processed, the protections in this Privacy Policy apply, and appropriate contractual and technical measures are in place to safeguard your information.

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10 Marketing Communications

If you have given consent to receive promotional messages, fuji 9 may send offers, bonuses, and updates via email or SMS. You can withdraw this consent at any time — through your account settings or by contacting support.

Withdrawing consent will stop marketing messages, but transactional or security-related urgent messages may still be sent — these are part of the service and cannot be turned off.

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11 Changes to the Policy

fuji 9 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will post a notice on the website and inform you at your registered email. Continued use of the platform after a policy change indicates that you have agreed to the updated policy.

For a general understanding of our terms of service, you can visit the About Us page, which contains details about fuji 9's values and commitments.

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12 Contact and Complaints

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us directly. Our support team provides assistance in Bengali and English, 24/7.